Frequently Asked Questions

Justkwik is a comprehensive trading platform that offers a wide range of services including Recharge, Bill Payment, Gift Cards, Coupon Codes, Movie Tickets, Flight Tickets, and much more. As a marketplace, Justkwik facilitates the buying and selling of services among users. Our platform enables traders to create advertisements specifying the price and discount they are offering. You can explore our website to discover various trade advertisements and search for the specific services you are interested in. With a diverse community of traders, you can find online sellers offering more than 50 different services on our platform.

We have prepared two concise guides to assist you in your first trade and address any inquiries you may have. If you are interested in purchasing a service, we recommend reviewing our comprehensive guide on the process of buying services on Justkwik.com This guide will provide you with step-by-step instructions and valuable insights. On the other hand, if you are eager to sell a service, we encourage you to reach out to us by sending an email to seller@justkwik.com Our team will be delighted to assist you in getting started with your service listing and provide you with the necessary information. Whether you are a buyer or a seller, our goal is to ensure a seamless and rewarding experience on Justkwik.com. Feel free to explore the relevant guide or contact our dedicated team for personalized assistance.

At Justkwik.com, we prioritize the protection of online trades through our reliable escrow system. When a trade is initiated, we automatically reserve the specific amount of service from the buyer's Justkwik Wallet. This process ensures that the buyer has the necessary funds available to fulfill their commitment.

Our escrow system offers you peace of mind. In the rare case where a buyer attempts to abscond with your money and refuses to release the escrow amount, our dedicated support team is here to assist you. We have the authority to release the payment to you from the escrow, safeguarding your interests.

If you're purchasing a service, we strongly advise against releasing the escrow amount until you have received the service in its entirety from the seller. This way, you can verify that the service meets your expectations before finalizing the transaction.

However, it's important to note that trades conducted outside the Justkwik.com platform, initiated independently by users, do not benefit from our escrow guarantee. To enjoy the full protection of our escrow system, we encourage you to utilize our platform for all your buy or sell requests. This way, you can confidently rely on our escrow protection to ensure a secure and trustworthy trading experience.

Justkwik does not impose any specific minimum or maximum amount for transactions. The flexibility lies with the sellers, allowing them to determine the quantity they wish to sell. On our website, you will find each advertisement accompanied by clear indications of the minimum and maximum limits associated with that particular listing. This information serves as a helpful reference for both buyers and sellers, ensuring transparency and assisting in making informed decisions.

The trade time is determined and specified by the seller, and it can be found on the page where all the details of the listing are published.
No, in order to safeguard users against fraud, verification is required before making any purchases or sales on Justkwik. You need to verify your Aadhar and PAN to access our services. Please note that all user KYC details are kept confidential to ensure privacy and security.
No, Justkwik does not edit or remove feedback left by users, except in cases where the feedback contains offensive language, supremacist content, threats, or personal information.
No, it is not possible to change your username on Justkwik.com. Your username serves as an identifier for other users when they engage in trades with you, and it is important to maintain a consistent and unique username throughout your interactions on the platform.

It is important to prioritize your online safety and privacy. Therefore, we recommend refraining from sharing your ID, OTP, bank details, or any other personal information with sellers or buyers on Justkwik. Keeping your information confidential helps protect you from potential scams or unauthorized use of your personal data.

While it is understandable that a buyer may want to verify the legitimacy of a service, it is still crucial to exercise caution when sharing personal information. Instead of directly providing sensitive details, you can consider alternative methods to establish trust and verify the authenticity of the deal. These may include requesting additional documentation or evidence from the seller, engaging in open communication, or utilizing the platform's built-in escrow system for added security. Remember, prioritizing your privacy and protecting your personal information should remain a top priority during online transactions

If you're experiencing issues with receiving emails from Justkwik, there are several steps you can take to troubleshoot the problem:

1. Verify that the email address in your user profile is accurate. Double-check for any spelling errors or typos.

2. Check your spam or junk folder in your email account. Sometimes, legitimate emails can end up there. If you find any Justkwik emails in the spam folder, mark them as "not spam" to ensure they are delivered to your inbox in the future.

3. Some email providers may block or filter emails from certain domains. If you suspect this is happening, you can try changing your email address associated with your Justkwik account to see if it resolves the issue.

4. If you're unable to receive any emails and you're unable to log in to your Justkwik account, it's recommended to reach out to Justkwik support via email. They will be able to assist you further with troubleshooting and resolving the email delivery problem.

By following these steps and reaching out to Justkwik support if needed, you can ensure that you receive important emails related to your Justkwik account
If you've forgotten your username, you have the option to use your email address or mobile number instead during the login process. Simply enter your email address or mobile number in the username field. In case you have forgotten both your username or email address or mobile number, you can reach out to our support team via email. They will assist you in regaining access to your account.